Squash Court Booking Rules

  • Each court becomes available for booking precisely 14 days before the court booking start time.
  • Full Members can book courts up to 14 days in advance.
  • Associate Members can book courts up to 7 days in advance.
  • You must select your opponent’s name, or select "Guest £2" (see below), to show on the booking sheets, as this will facilitate the sharing of booking fees amongst members.
  • Only trainers with non-marking soles are allowed to be used on squash courts.

Member Accounts & Booking Fees

  • The booking fees are shown on the booking sheets.
  • Each member has an account within the booking system, which must be in credit in order for the member to be able to book a court, or share fees.
  • You can purchase credit (£20 minimum) with any credit/debit card when logged in. Your transaction will be processed by Stripe, and your booking system account will be credited immediately.
  • Members can share booking fees by using the facility to Transfer Credit. On the day playing, MYCOURTS will automatically send a Booking Reminder to all members on the booking sheets with a link to share the cost for those who were selected as the playing partner(s)/opponent(s).
  • Balances below £20 on member accounts are not refundable. Any such balances for lapsed members will be transferred to a court maintenance fund. Balances of £20 or more are refundable on request to the Treasurer.

Guest Fees

When playing a guest:

  • Select "Guest £2" as the playing partner/opponent to show on the booking sheet. The system will automatically add the £2 guest fee to the booking fee already paid.
  • If you are no longer playing a guest, you can change your playing partner/opponent to a member, and the additional guest fee will be removed. This can be done any time before playing.
  • If you forget to select "Guest £2" as the playing partner/opponent before playing, then please be sure to use the facility to "Transfer Credit" to the "Guest £2" account on the system.

Cancellations & Refunds

  • When unable to use a reserved court, members should cancel the booking as soon as possible so that the court may be used by other members.
  • When the booking is cancelled more than 48 hours before the start time, the booking (and Guest Fee) is automatically refunded.
  • When the booking is cancelled within 48 hours of the start time the booking fee is automatically refunded only if the same court is re-booked by another member.

Automatic Light Controls

  • The court lights will automatically switch on at the reserved court time and will remain on for the duration of the booking.
  • If the court is free before your reserved start time, the lights will go on 5 minutes early, and if there's no one playing after, the lights will stay on 5 minutes longer.
  • Since the lights will remain on when the court is booked consecutively, please vacate the court at precisely the scheduled booking end time to allow the next players on.
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